People & households
Engagement and lifecycle status
Two badges on a person tell you, at a glance, how connected they are: a lifecycle status (Active, Inactive, Deceased, Contributor only) and a Mass engagement level (active, occasional, lapsed).
Where the signal comes from
Engagement is estimated quietly from envelope returns over recent weeks. It is a proxy, never a verdict — electronic givers, for example, show as "unknown" rather than lapsed.
Setting it by hand
- 1. Open the person's profile.
- 2. A priest, parochial vicar, or administrator can set an engagement override (active / occasional / lapsed) or a lifecycle status override.
- 3. An override always wins over the computed signal and is marked "set by office" so everyone knows it was a human judgement.
Tips
- Use overrides when you know the person better than the data does — a homebound daily communicant should not read as "lapsed."
- These signals power the gentle "who haven't we seen lately" views; they are pastoral prompts, not scores.