How-to
Why didn't my email send? (It is waiting for you)
This is almost always working as designed: nothing in Vianney sends on its own.
When you compose a message, Vianney prepares it and waits for you to press Send and confirm. That one click is your approval — then it goes immediately and is logged.
If a message did not go out
- Make sure you pressed Send and confirmed the pop-up.
- Check the recipient has an email address on file.
This keeps you fully in control of everything that goes out under your parish's name.