Communications
Building a recipient group
A group is a reusable audience. Build it once and send to it again and again. Groups come in two kinds.
Create a group
- 1. On Communications → Groups, click New group and give it a name (e.g. "Lectors").
- 2. Choose the kind:
- Manual list — you add specific people. Use Members to search by name and add or remove each one.
- Segment — a rule that fills itself: choose a field (ministry, engagement, registration, household heads) and a value (e.g. ministry = lector).
- 3. Click Preview to see exactly who resolves, with warnings for anyone missing an email or phone.
Why two kinds
A manual list is best for a small, named set. A segment keeps itself current — "all registered households" or "active lectors" updates as your data changes, with no editing.
Tips
- Preview before every important send so you know the real reach and catch missing contact details.
- People with no email are simply skipped for an email send (and flagged in the preview), never dropped silently.
- Next: Sending a Mass Communication.