How to send a Mass Communication

A "Mass Communication" is one message sent to a whole group at once. Here is the full path from blank page to delivered.

Compose and send

• 1. Go to Communications → Compose.
• 2. Pick the audience under To group (build one first if needed — see Building a recipient group).
• 3. Choose a Channel: Email, Text, or Both.
• 4. For email, enter a Subject.
• 5. Write your Message. To have Vianney draft it, click Draft with AI (✨) and then edit what it returns.
• 6. (Email) To copy others — staff or particular parishioners — open the Cc/Bcc section and add them with the recipient picker; each receives their own copy.
• 7. Click Send, then confirm "Send to N recipients now?". That confirm sends it immediately.

Save for later

Not ready? Click Save draft to park it in the Drafts tab, where you can reopen, edit, and send it.

What happens on send

• Email delivers right away when your parish email is connected; if not, recipients are recorded as skipped with a reason.
• Text records for now and sends once texting is live.
• A summary shows how many were sent, skipped, or failed, and the message appears in History.

Tips

• Cc/Bcc is email-only and hides for text.
• The confirm popup is the only approval step — there is no draft-then-approve queue, by design.