Resetting a staff password

This is for staff accounts that sign in with a parish password (not Google). Google accounts are managed by Google — there is no parish password to reset.

If you are the staff member

• 1. On the sign-in page, use the Forgot password? link (or ask the office to send you a fresh link).
• 2. Open the emailed set-password link and choose a new password (at least 8 characters).
• 3. The link works once and expires after a few days. If it has expired, ask the office for a new one.

If you are the office resetting someone else

• 1. Go to Settings → Staff & Teams and open the staff member.
• 2. Issue a new set-password invite, which emails them a fresh link.
• 3. They click it and choose a new password. Their old password stops working immediately.

Tips

• For security, the sign-in page gives the same generic message whether or not an email exists — so a wrong email never reveals a real account.
• Switching a person to Google sign-in removes the password burden entirely; many parishes prefer it. See Signing in to Vianney.