Sending a Narthex reply

Once a card is pointed at the right person, you review the draft and send — with a confirm so nothing leaves by surprise.

Send a reply

• 1. Read the reply text. It is pre-drafted; edit it freely.
• 2. Choose a channel — email, text, or call.
• 3. (Email) To copy others, open + Cc / Bcc and add them with the picker.
• 4. Click Send, then confirm "Send to … now?". That confirm is your approval, and the reply goes immediately.

Re-draft with AI

Click ✨ Draft to have Vianney rewrite the reply — useful after you pin a different person or switch channel. Click it again to undo and restore your previous wording.

What sends, and when it doesn't

• Email goes right away if your parish email is connected; if not, it is recorded as skipped so nothing is lost.
• Text and call are recorded for now; outbound texting depends on your parish's texting setup.

Tips

• Dismiss closes a note without replying (it moves to History).
• Switch the Inbox to History to see what was sent or dismissed.
• Care-related notes also offer one-click care case and sick-list links.