How funeral directors use the funeral-home portal
Funeral directors get their own portal to coordinate with your parish on a funeral — without needing a parish login. It is a shared, tidy line of communication in place of phone tag.
Signing in
A director signs in with the email and password Vianney Management set up for their funeral home. The dashboard shows "Signed in as" their email, and a short note reminding them they see only the funerals this parish has assigned to their home — not your other records.
What a director sees
- The funerals assigned to their funeral home, with the deceased's name, date, church, and the parish contact.
- The service schedule, the cemetery, and the planning meeting time once your parish sets them.
- A notes panel they can write in and you can read and answer.
- A place to add the obituary link and next-of-kin details.
How it stays in sync
- When your parish creates or updates an assigned funeral, the relevant details are pushed to the portal.
- When the director posts a note or an obituary, your parish sees a "new from funeral home" flag on that case.
- Next-of-kin a director adds is shown to your parish read-only — it never writes itself into your register.
Requesting an interment from the portal
If your parish uses the Cemetery module, a director can also ask you to schedule a burial or inurnment without calling the office.
- A director clicks Request interment on their assigned funeral, or starts a standalone request and picks the parish from a list.
- They can watch it move from Submitted to Received by parish to Approved or Declined, and can withdraw it themselves any time before your parish decides. Each status shows as a colored chip — green for approved, red for declined, grey for withdrawn — always with the status word too, never color alone.
- On your side, it lands in the Cemetery module's Requests queue with a portal badge so your office knows it came from a funeral home rather than a phone call. The office assigns the space, links the funeral case, and sets who pays the fee — then a priest or the deacon approves it, which is what actually creates the scheduled interment.
- If your parish declines, the director sees the reason you gave, shown beneath their request. Nothing about this emails itself; any note back to the funeral home still goes through your normal compose-and-confirm.
Tips
- Only funerals assigned to a home appear there, so directors see just their own work.
- Set the arrangements promptly — that is what populates the director's view.
- See Funeral-home requests, both sides for the full walk-through of how the parish reviews and approves an interment request.